Browse our inventory online and submit a free quote request for the items you’re interested in.

Once selections are finalized, we will send a formal invoice.

Rentals are officially reserved once payment is received.

Rentals are officially reserved once payment is received. Inventory cannot be held without payment.

To ensure fairness and availability for all clients, inventory remains available until payment is received. All reservations are confirmed on a first-paid basis.

This is common. We suggest reserving your best estimate as soon as possible to secure inventory for your event date. Adjustments can be made later if availability allows. We cannot hold extra inventory without payment, as other events may require the same items.

Yes, adjustments can be made based on current availability. However, we recommend reserving your best estimate early to secure your preferred pieces, as inventory becomes limited as event dates approach.

Yes. We are a delivery-based rental company.

Our team coordinates directly with your venue to ensure delivery occurs prior to your setup time and schedules post-event pickup.

Unfortunately, no. To protect the quality and condition of our inventory, all rentals are professionally delivered and picked up by our team.

We primarily work with event venues for safety and logistical reasons. However, residential deliveries may be considered on a limited, case-by-case basis.

Once payment is received and we have your setup date and time, we coordinate directly with your venue to ensure delivery before setup begins.

We communicate with your venue contact in advance so you’re not interrupted during event preparation. You’ll receive confirmation of delivery and pickup, along with photo confirmation once items arrive.

Professional laundering is included for your convenience.

After your event:

- Gently shake off food and debris

- Do not wash, dry, or treat stains

- Ensure linens are dry before placing them in return bags

- Return the full quantity rented

Normal staining is covered. Burns, mildew, tears, chemical damage, or missing linens may result in replacement charges.

Normal wear is expected but items that are excessively damaged, lost, or not returned will be charged at replacement cost to ensure inventory quality for future events and clients.

We are a rental company and do not provide design or setup services. Items are delivered ready for planners or clients to style and place.

Once reserved, items are removed from our inventory and is listed as unavailable to potential customers, so payments are non-refundable. However, we can offer a credit toward another item or rentals in the future. 

Our team is frequently on-site managing deliveries, especially on weekends. For the quickest response, we recommend submitting an inquiry through our website so we can review your event details and assist you with care and accuracy.

You can also send us an email at celebrate@ercohio.com.